Cancellation Policy
We’d like to give a little reminder of our cancellation policy. We understand that situations can change unexpectedly. As a small business, we must still cover ongoing expenses such as rent, staff wages, operational costs & loss of service.
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You'll get a reminder email 48 hours before. Rescheduling can be done at that time if needed.
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If you cancel within 24 hours of your appointment, a 50% fee of the scheduled service will apply. Cancellations within 12 hours of your appointment, or not showing up, will result in a full charge for the service booked.
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​We really appreciate your understanding.
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Deposit Policy
To secure your appointments a 50% deposit is required when booking online/over the phone or in the salon.
Deposits are non-refundable if appointments are amended after the 24hrs of our cancellation policy.